Testimonials - Burley & Besant Medicare Benefits

Patty H.

My husband and I had the pleasure of working with Nina Besant. She helped us identify our health insurance needs, and, together, we found the right Medicare plans for both my husband and me. Signing up for Medicare is complicated, and Nina is very knowledgeable and thorough. She helped us navigate through the Medicare maze. I would rate her customer service and professionalism as a perfect 10!

Lisa M.

Nina Besant is intelligent, professional and personable and very knowledgable regarding the Medicare maze. Nina keeps up to date on all the changes that take place annually with all insurance and is in touch when a plan needs adjustment. I highly recommend her services regarding medical insurance.

Steve D.

I am old & cranky when it comes to making a big change in my life. Moving from a supplemental to an advantage plan brought out all my grumpiness. Nina provided all the information I needed to make the jump and, most of all, was incredibly patient with me. Thank you Nina!

Gary W.

When you retire and have to select additional insurance Nina will save to a lot of time especially if you have several medications it is a labor intensive search finding the right plans. Using Nina is a solid way to secure your additional insurance.

Phil S.

Nina has always been very conscientious in taking care of our needs through out our years with her company and advising us about changes that need to be made.

Christine W.

Nina Besant is an amazing agent. She is knowledgeable, supremely helpful, committed to your needs and offers extraordinary follow up. And, Nina is simply a delightful lady whom I am grateful to know - my Medicare advisor for life. A SIX STAR rating!

Susan C.

Nina is very knowledgeable, professional and just a great person in general. She cares about giving you the correct information for your individual needs. I highly recommend her!

Kim H.

Nina is patient and very responsive to all of my questions. Understands the supplemental programs and helps me understand what will work best for me. I highly recommend her for all of your Medicare needs.

David T.

Nina takes time, answers even tiny and perhaps trivial questions just as she does major and significant ones, and guides one through a decision-making process that leads to preferred outcomes. I highly commend her professionalism, her courtesy, and her good spirit.

Gerald P.

Nina has provided 5-star service to my wife and me. She is very proactive in sending out updates and other pertinent information about Medicare benefits, including proactive information about annual open enrollment. In the past she has responded in a very timely manner to my questions and has offered further assistance if needed. I would highly recommend Nina Besant as your Medicare broker.

Kerry M.

Nina is great! She is very professional, extremely knowledgeable and thorough. She is also very responsive which was important to me when finding a health insurance-Medicare broker. I highly recommend her and know you will be as happy you found her as I am!

Jim H.

Nina Besant helped me successfully navigate the Medicare enrollment process. She made it so much easier than trying to figure out Medicare on my own. Nina was available to meet in person as needed to discuss Medicare Plans and the enrollment process. She helped me sign up for Supplemental and Prescription Drug Plans. She also sent me a follow-up email to summarize my new coverages with my Medicare health insurance. Nina has a great attitude and was great to talk to. She is knowledgeable about Medicare Benefits. Nina wanted to get to know me at a personal level and what my needs were. Thank you!

Phylis B.

I was given Nina's name from a patient at the Medical Clinic where I work. I was going to be eligible for Medicare soon, and thought "Well, if I don't sign up for benefits through work, maybe I'll call her." Our workplace benefits were changing quickly, so I reached out to Nina. We met for lunch and I found her to be, not only very friendly and approachable, but also very knowledgeable about the different Medicare Plans available to me. She went through all of the options in the different plans for me, explaining the perks and differences of each, and left the final decision up to me. I would definitely recommend Nina's services for anyone looking for Medicare coverages, and just great advice regarding all of the services and differences between companies and general Medicare questions.

Bonnie F.

I was extremely overwhelmed with all the correspondence I had been receiving regarding Medicare. Nina Besant was impeccable at easing my anxieties regarding the transition into Medicare. Nina went above & beyond in making sure I was informed of all my options and what I needed to do. She assured me that she would be available if I had any other questions. I was very pleased & impressed by her caring customer service.

Linda S.

Nina is very knowledgeable about Medicare and the various types of available plans. She gave good guidance.